Contact us
Tell us how we can help and we’ll get in touch shortly.
Partners
Know a lot of companies that could be benefiting from using Tapcheck? Let's Partner!
Let's Partner
Knowledge Base
-
How fast can I get my money?
Quickly! How does instantly sound? Or, for a lower transaction fee, you can get it the next day.
-
How much can I take out?
The amount you request is based on the money you’ve earned.
-
Do I have to repay this?
Well, it’s not a loan. So there’s nothing to repay. Your transfer is merely deducted from the paycheck you’d receive next.
-
Are all my payroll taxes and deductions taken care of?
Yes, they are. Your taxes and deductions are still managed by your employer. The available balance you see on Tapcheck is withdrawn from your net earnings.
-
How do I get my money?
Funds are automatically deposited into your account or onto a Tapcheck PayDebit Card, which can be used at millions of ATMs and various locations around the world.
-
How are my funds distributed?
Tapcheck verifies your hours in your employer’s payroll system and transfers your requested earnings directly to your bank account or Tapcheck Paycard.
-
Will this affect my credit?
No. Since this isn’t a loan, your credit won’t be checked.
-
Do I need to get approved?
If your employer has already signed up with Tapcheck, then all we need to do is verify your employment with your employer through their payroll system. Once we match this up, you’re in the system. No applications. No credit checks.
-
Does earned wage access affect how I run my business?
EWA is also changing the way employers manage payroll. Integrating EWA with a company’s payroll system requires real-time tracking of hours worked and wages earned, which can improve the accuracy and efficiency of payroll processing. Additionally, offering EWA as a benefit can be a powerful recruiting and retention tool for employers, as it shows a commitment to employee financial wellness and can help attract and retain top talent. Indeed, A 2020 survey by the National Small Business Association found that 38% of small businesses paid their employees bi-weekly, while 29% paid weekly and 24% paid semi-monthly. Based on those statistics it would be easy to see how an employer offering a flexible pay schedule could become attractive to prospective employees in this competitive market for talents. Overall, EWA is transforming payroll into a more employee-centric process that prioritizes flexibility, convenience, and financial stability.
-
How do I activate my new card?
There are two ways to activate your new card after you receive it in the mail:
Go to the “Card” section in the Tapcheck mobile app, click the “Track My Card Delivery” option, and then select the “Activate My Card” button.
Or call the activation number listed on the back of the card and follow the prompts to activate your new card.
-
How do I set up the initial card PIN for my new card?
When you receive your new card in the mail:
Open the Tapcheck mobile app
Go to the “Card” section
Click on the “More Card Options” menu on the screen
Select the “Set/Reset Card PIN” option.
-
How do I set up direct deposit to my Tapcheck Mastercard?
Open the Tapcheck mobile app
Go to the “Card” section
Click on the “More Card Options” menu on the screen
Select the “Direct Deposit Account Info” option to find the account number, routing number, and direct deposit setup form.
-
How can I replace a lost or damaged card?
Open the Tapcheck mobile app
Go to the “Card” section
Click to the “More Card Options” button
Tap “Replace Lost or Damaged Card” to request a replacement card.
-
How do I set up alerts for my card activity?
Go to the “Notification Settings” page in the Tapcheck mobile app, located in the “More” Menu, and turn on the card-related notifications to customize your alerts for purchases, fraud activities, direct deposit, and more!
Want To Learn More?
Signup for a demo of Tapcheck to learn how it can revolutionize your paycheck system.
Let's Talk
Mobile App
Download the mobile app for on-demand pay. Now on iOS and Android.
