Ready for Payday Freedom?

Before setting up your bank account, you'll need to decide between Instant and Next Day transfers. Each option has a slightly different bank account setup process, but both are straight forward!

To learn more about the differences and to find the proper steps for bank account setup, checkout these guides:

• How Do I Set Up Instant Transfers?
  
  • Requires a debit card for bank account set up.
• How Do I Set Up Next Day Transfers?
  
  • Requires a bank routing & account number for bank account set up.

If you’re paid by the hour, your balance in Tapcheck updates at certain times.

This is called the Next Sync ETA. It shows you when your balance will update with any newshifts or hours reported by your job.

Where to View Your Next Sync ETA in the Tapcheck App

1. On the Home screen, look right below your Available Balance
2. You’ll see the words “Next Sync ETA”
3. If the update time is ready, you’ll see the exact time listed.
4. If it says “waiting on update”, that means the system is still getting info from your joband will update as soon as it’s ready.

If you need further assistance, these articles could be helpful:

• Why Is My Tapcheck Balance Missing, Low, or Showing as $0?
• How Can I View When My Next Sync Will Happen?

To sign up with Tapcheck, you can either

• Download our app on either your iPhone or Android
• Visit our web portal

Please Note: Tapcheck is an employer sponsored program; therefore, your employer must beenrolled with us before you can sign up.

You can register Tapcheck on our website!

Tapcheck is available online at our web portal.

Employees have the option of using either their computer or tablet to access the programvia our website.

Tapcheck is an employer-sponsored benefit, so your employer must sign up to offer Tapcheckto its employees. There are several possible reasons that may prevent you from creating an account with us on the first several registration steps:

• Your employer is not offering Tapcheck. You can read this article here on how to inform your employer to set up our service.
• Your employer is still processing our service with their system. You can either reach out to your employer or us to check on when our service will golive for you to use.
• You are a recent new hire and your employer is still processing your payroll data in their payroll system. This means that once your employer has completed processing your data, your Tapcheck service will be activated.
• Your personal info does not match the one that is in your payroll record. Unfortunately, we’re unable to make changes to your employer’s HR records from our side.
  To resolve this, please log in to your Payroll/HR self-service portal or contact your Payroll/HR department to review your details and have your SSN, DOB, First Name (whatever it is) updated.
  Once your information has been updated with your employer, you can log back into your Tapcheck account and complete your registration.
  

Please note: When logging back in, please be sure to use the same email address and password you originally used when originally attempting to register.