McDonald’s Franchisee Sees Surge in Job Applicants by Promoting Tapcheck Benefits

A home health franchise wanted to bring the best possible on-demand pay benefits to their employees. But a brief experience with a competitor went awry, and their employees demanded a return to Tapcheck.

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$1.3mm

in transfers funded

751

employees served with EWA

2.5x

lift in retention for active users

“Tapcheck is one of the easiest, most user-friendly platforms in payroll processing that I use in my expertise of work.”

Becki Carpenter

Payroll Director

Offering Opportunity

Impressively, one in every eight Americans has been employed by a McDonald’s restaurant. TJ Wolf Inc. owns and operates 16 of those McDonald’s restaurants and believes the long-term dedication of their team reﬂects the value they put on employees and their satisfaction.

Company

TJ Wolf Inc.

Locations

Industry

Quick-serve restaurant

Payroll

Proliant®

Employees

800

Tapcheck’s Intuitive Platform and Top-Tier Support Draws Business

TJ Wolf needed an edge in hiring after seeing quick-serve restaurant (QSR) competitors in their area attract applicants with an earned wage access (EWA) program, allowing employees to access a portion of their paycheck as needed between paydays.

Prior to being introduced to Tapcheck, the organization attempted implementing an EWA solution with a different party but was unsuccessful. Carpenter admits she was hesitant to try again, “When I’m processing payroll for over 900 employees on a bi-weekly basis, I need simple, I need easy, and I need user-friendly.”

Carpenter sought a reputable and proven on-demand pay platform that easily integrated with Proliant and eRestaurant, their payroll and timekeeping systems. “We ﬁrst learned about Tapcheck from another local owner/operator who had great success with the program,” she tells us. Carpenter was won over by the platform’s intuitive interface, strong support, and smooth implementation.

Tapcheck boasts an extensive integration portfolio, connecting with hundreds of payroll, time management, and point-of-sale systems through API or direct integrations, making it the most precise and easy-to-use ﬁnancial wellness platform on the market and the EWA partner of choice for QSRs.

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Seamless Integration Made Life Easy

“The Tapcheck team was live with us on launch day, answering all our questions, making sure there were no issues, and guaranteeing that the program ran successfully,” Carpenter notes. “The team’s ongoing support is above and beyond—we have always received 100% satisfactory service.”

Tapcheck maintains a white glove rollout experience for every client by providing dedicated account and onboarding managers. These primary resources craft tailored go-live strategies and offer end-to-end support to ensure each account’s success. They hold informative launch sessions for managers and administrators, supply ready-to-use announcement templates for texts and emails, and distribute printed and digital marketing materials to educate the workforce on how to register and use Tapcheck.

In addition to the support received, Carpenter was amazed by how seamlessly Tapcheck integrated with Proliant. Now, she spends just 15 minutes per pay period verifying deductions to guarantee her staff is paid accurately and on time.

Increased Employee Morale, Productivity, and Retention Linked to Strong Tapcheck Usage

Within six months of launching, Carpenter saw a difference.

“Over 50% of our employees have registered with Tapcheck, and among those registered, 67% use the beneﬁt every pay period.”

Tapcheck's instant, low-cost, and reliable on-demand pay option has reduced shift call-offs by providing essential funds employees need to fuel their vehicles to make it to work. It has also served as a crucial lifeline for single parents living paycheck-to-paycheck, aiding with groceries and other necessary expenses.

Carpenter noted that when employees are taken care of, the organization sees an uptick in morale, productivity, and retention at the store-level.

“The ability for our employees to access their pay between pay periods when they really need it and the Tapcheck process being super easy on my end, makes it a win-win.”

TJ Wolf has seen the most signiﬁcant impact in their recruiting efforts. Tapcheck is currently promoted as the organization’s #1 employee beneﬁt during the hiring process. This strategic move has provided the competitive edge they were looking for, resulting in a substantial spike in job applications.

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