Taco Bell Franchisee Cuts Workforce Absenteeism with On-Demand Pay
A home health franchise wanted to bring the best possible on-demand pay benefits to their employees. But a brief experience with a competitor went awry, and their employees demanded a return to Tapcheck.
“Tapcheck has helped us with retention. Our employees are calling out of work less because they can get the funds they need before payday to take care of whatever it is they need.”
A Community Beacon
R2 Restaurants (R2) has proudly been serving the East Texas region for decades with their locally owned and operated franchised Taco Bell restaurants. “We have a small community—it’s a really nice place to work.”
R2 Restaurants
11
Quick-serve restaurant
Paycor®
Employees Repeatedly Missed Work Because of Financial Strain
Director of Operation Services Cathy Remedies has been a dedicated member of the R2 team for 30 years. In her multifaceted role, she spearheads human resources, new store development, technology, vendor relations, and purchasing for all 11 of their Taco Bell locations.
Overseeing a diverse team of 280 quick-serve restaurant (QSR) employees, Remedies is dedicated to finding stand-out benefits that attract, retain, and motivate workers in today’s uncertain economic environment. Remedies initially came across Tapcheck and its Earned Wage Access (EWA) solution while exploring payroll card options for their employees.
“Our employees would frequently miss work because they didn’t have the funds to cover a flat tire, buy gas, or pay for a babysitter,” Remedies explains. Unplanned absences have a negative impact on employee productivity, team morale, and ultimately business profits. According to the Society for Human Resource Management, when managers and other team members are left to take on the additional workload of absent employees, they are 29.5% less productive.
Offering a Benefit that Makes a Difference
After signing on with Tapcheck, Remedies found that it offered more than just EWA – a benefit that was plenty of help on its own. But Tapcheck also provided a range of enticing benefits for all employees: financial education tools, a pay card by Mastercard®, and the ability to disburse money outside of typical pay cycles.
The core EWA product truly stood out for the R2 team. Tapcheck provided employees access to a portion of their earned pay before payday, making it an ideal benefit for QSR shift workers that often live paycheck-to-paycheck and need an instant, reliable, and low-cost lifeline to their earned wages. “Tapcheck has also made my life easier. Employees are no longer asking for paycheck advances. They can request their earned wages as they need them through the app—the business doesn’t have to get involved at all.”
Seamless Connection Makes Tapcheck the Solution of Choice
Tapcheck’s financial wellness solution is offered to employers at no cost, which made it an unequivocal “yes” for Cathy’s team to implement and roll out to all 11 of their Taco Bell locations.
“Tapcheck support has also been phenomenal. They’re on top of everything— if we have an issue, they have a fix for us within 24 hours,” Remedies says.
Tapcheck's seamless API integration with Paycor, a leading payroll and timekeeping software provider, enables continuous data sharing between both systems—streamlining setup for QSR clients and any employer looking to implement a high-precision EWA offering.
The numbers prove that employees are taking full advantage of their new financial wellness benefit. Within just a few months of launching, 51% of R2’s employees registered with Tapcheck and 31% use it each pay cycle.
“Tapcheck has helped us with retention. Our employees are calling out of work less because they can get the funds they need before payday to take care of whatever it is they need. They can pay their house note, their car note, overdue water bill, and anything else without having to take out a payday loan or look for a second job.
"We have happier employees because we have Tapcheck!"
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